Delivery

We are very flexible about the way we deliver your order. We use our established network of logistics companies to deliver your items – often at a discounted rate. Alternatively, we will be happy to have your goods collected by your favourite courier. We can liaise with them to make this as easy as possible.

All of our goods are dispatched from our warehouse in Norfolk, England. Please note that this now includes Izola and Odeme products which were previously dispatched from a warehouse in the United States.

Delivery costs

These prices take effect when you use our network of international couriers. You are welcome to arrange delivery with a courier of your choosing, in which case you will not have to pay us anything for delivery.

For UK orders, we offer carriage paid on all orders above £250 (excluding VAT). For orders under this threshold, we add a £15 delivery charge.

For clients within Europe we offer shipping at a flat rate of €20.

Orders to Australia require a minimum value of $500 for flat rate shipping of $40. Orders below this value will be shipped at cost. Please note that you are liable for the cost of import duties.

Orders to the US under $500 are shipped at $30. Orders over that amount are $40.

All other countries under $500  are charged at cost. We ship with UPS and DPD and these services require a signature on arrival. You will be provided with a tracking number and you are liable to any additional charges should the order not be able to be delivered.

Orders to any territories not listed here will be charged at cost.

You will always be liable for the cost of import duties.